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"The best website to shop all those hard-to-find beauty brands" TATLER

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About Zuneta

" Welcome to Zuneta! Launched in 2008, Zuneta is home to lots of exciting new beauty brands that are all doing something different. We've got video tutorials, magazine articles and blog posts to help you find out a little more about them and what makes them so great.

Here at Zuneta, we believe that everyone is unique and that different brands have been developed with different needs in mind. We appreciate that finding your perfect product match can be a daunting task, so we developed the Zuneta Clinic, where you can learn about your skin type and tone and which brands and products have been specifically designed to make a difference to you.

We complimented the Clinic with our Magazine section, which brings you unbiased product reviews, trend reports and brand features from some of the UK's most talented beauty bloggers, writers and industry professionals.

Finally, we have our more traditional Shop section, for those of you that like to browse by brand and find the product that you need swiftly and simply. But don't take our word for it.....we encourage you to leave reviews on the products you like (or dislike!) to help fellow browsers get a better feel for what is popular and why.

All the brands selected to feature on Zuneta are high performance brands that bring something new and innovative to the beauty market. From more traditional brands to breakthrough technology, we have something for everyone. The staff at Zuneta only use the products we sell on the site (or ones that are launching soon) so that we are able to give you as honest opinion as possible when you call or email with questions about the products.

Zuneta.com was founded by me, Zu, after years of working in global strategy and product development at one of the world's biggest beauty companies. I wanted to create an unbiased home for the world's most cutting edge beauty brands. My fantastic team and I are here to make shopping for beauty as easy and fun as possible. We love hearing from you so if you have any questions at all or need any advice, please do get in touch. I answer as many emails as possible personally, as great customer service is our number 1 priority. Knowing that we've managed to match you with a great product is what gets us excited!

We sincerely hope you enjoy your Zuneta experience and we look forward to serving you!"

Zu Rafalat, Founder

Here's what some of our lovely customers have said about us!

Hi! Just to let you know that my order was delivered today and I´m very happy with your services, everything was just fine! It is great to trust in an online shop, congratulations and keep going with your great work and your beautiful site.
Solange

Hi Zu, just a quick thank you for your help. Have now received everything and very happy with it all, the eyebrow pencil is great - will definitely be coming back to you!
Simmi

This was my first purchase from Zuneta, and I would not hesitate to place another order. I emailed back and forth on colour choices and they were incredibly helpful, and also kept me well-informed as to when I could expect to receive my order. My purchases were beautifully and safely wrapped in tissue paper and presented in an elegant box.
Grace London

Congratulations on such a great website!
Jennifer Worthington

Just wanted to say - LOVE the products. Very smooth, easy to blend and keeps my shiny face matt. Good colour match too. I'm converted
Chloe Craven

Thank you for your recommendation. I loved the primer and can’t believe I haven’t discovered it before. Great website, will definitely come back.
Anne Downes

Thanks so much for the info . I've just had a lovely afternoon deciding what products to buy & can't wait to receive my order ! Your website & product selection is fantastic .I'll be letting all my friends in on the secret!
Katherine Potts, Manchester

What a cool site! Finally, a beauty website I actually want to use! Thanks for your quick response to my questions as well. Will be recommending you.
Suzanne Evans

The eyeshadows are gorgeous, and I just tried the gift and my shower smelled fantastic... Even the package itself is really cute. Thank you very much!
Evelyne Salgues, France

The website, the packaging, the products- all totally gorge!
Jane Dowes, Manchester

Thank you so much for the wonderful parcel I received today. I really appreciate you upgrading my delivery & enclosing the extra treats ! Great service so often gets overlooked ( I know, I work in retail ) so it has been lovely to pass on a recommendation to all my friends & customers ( who are all beauty junkies like me! ). I'll send you some reviews when I've had a play with the products - the packaging is worth the money alone ! I'm already compiling a wishlist for my next visit ! Thanks again Zu . I'm a very happy customer !!!
Katherine

WOW! Dear Zuneta staff, i want to say thank you, i'm really enthused for the very speed consignment (I ordered at Sunday) and the beautiful package! Thank you! Greetings from Austria and sorry for my bad english, Susanne
Thank you for your excellent customer service when I call. I have just viewed Hourglass tutorials, brilliant as is your whole site.
Amy
Thanks for your amazing customer service and for always answering my questions! I will be a loyal customer just because of your great customer service!
Best
Reem

Just wanted to thank you very much for my order of a Becca Compact Concealer - Fudge which was correct on the paperwork and on the box, but the item and colour in the box was Tahini (I think), which was incorrect. Your customer services were brilliant when I rang to inform them of the mistake. I was totally impressed with efforts made to correct my order and infact the correct item was delivered to my house that evening. Outstanding. I will be recommending Zuneta.com to my friends. Thanks again.
Sharon Carter

Thank you I will shop with you again! Very good service. Thank you and happy Christmas
Trish

Thank you for your excellent service!!!!
Vivian

Thanks again and best regards, this is my first experience with Zuneta and I have to say that I'm really pleased with your friendly service.:)
Anisa

Also can I just let you know about the absolutely fantastic service I receive from Robert when I call with a query. Really appreciate it and you have replaced spacenk as my website of choice! Thank you
Jamil

hi, just want to say i am very impressed with zuneta, i received my order quickly and it was nicely gift wrapped, plus a free sample! will be ordering from zuneta in the future. many thanks
andrea

Thanks and keep up the good work! Inken

i would like to thankyou for the fantastic service i recieived from you , you sent me lovely samples so i could get the right colour of foundation , i ordered it from you quite late in the afternoon ,and it arived today at ten thirty in the morning !! wot service ! the products i ordered were hourglass cosmetics and they are so fantastic ! you were lovely and so knowledeble on the phone .cant praise you enough THANKYOU
Rachel Twamley

Wow. Thank you so much for the ultra speedy delivery of my order. I am seriously impressed. The packaging is gorgeous, a real present for myself. Will definitely be ordering more from you soon and recommending you to my friends. Thank you once again, Kerry x

“I just wanted to thank for the pleasure dealing with you. It was my first order with Zuneta and it couldn't be better, I am really impressed (you see, I've had some bad experences with other etailers, obviously...). The products are exciting, the site is easy to navigate, there's lots of info, the order administration is quick, and the transport is extremely short (within 4 days from the UK to Vienna !). Plus, the shipping was exceptionally reasonable. Thank for the competent assistance !"
Melinda, Vienna

"Just to let you know that I am LOVING the Hourglass Fluid Veil & also the Bronze & Illuminate duo. Utterly fantastic both of them!! Shade 1 is actually bang on perfect for my skin & a couple of people have commented on how great my skin is looking. Thanks once again for all your fantastic help & patience."
Victoria

"Morning!
I'd just like to say thank you for the great service! My parcel arrived just now - so under 24 hours! I've already voted in the Times beauty awards, and I'm glad I voted for you guys! Thanks again, Anna

Your customer service is excellent, and I shall certainly be recommending you to my friends - not enough people know about you!!
Jill

Thank you so much for your fantastic and very helpful email! Your site has a wonderful reputation and I can see that it's well earned.
Natalie

Dearest Zu, I would just like to say once again thank you for your wonderful website ! all those fabulous top quality products ! i read the guest reviews everyday they are so good and funny ! your service is so excellant , i always receive them the next day ! i will always be shopping from you xxxxxxxxxxxxx
Rachel

Thank you so much. I have already received my Edward Bess Ultra Slick Lipstick I ordered yesterday. Your delivery service & packaging is excellent. The product itself is just wonderful, so moist and creamy on the lips. I will be ordering more soon. The videos on the product page are so useful. Thank you for bringing the Edward Bess line to the UK. Karen

Thank you so much for including the RBR gift with purchase item, along with not only the RBR tinted moisturiser sample I requested but also an additional sample of a comparable Becca product (btw I liked them both very much, but am leaning towards the Becca product at the moment as it was slightly the better colour match and I rather liked its luminous quality).
Not only am I really pleased with all the products received (all absolutely top notch) but I am also utterly delighted with your customer service - I shall wholeheartedly recommend your site to all my friends, and I look forward to placing more orders with you in the future.
Thank you, Jo

Contact Zuneta

Media Inquiries: pr@zuneta.com

General Enquiries: info@zuneta.com

Customer Service: customer.service@zuneta.com

Our Address: 109, King Street, Knutsford, Cheshire WA16 6EQ

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What are the press saying about us?

The success of websites such as Zuneta lies in their attention to detail in both the cyber and real world: good customer service, reliable delivery, excellent return policies, server technology and brands. While we depend on the internet in the same semi-conscious way we turn on a light switch or run the tap, far from strictly utilitarian, sites like NETAPORTER.COM, ASTLEYCLARKE.COM and ZUNETA.COM are changing perceptions of e-commerce. "

Emily Zak, VOGUE

"I recently worked on images for zuneta.com, the latest beauty 'e-tailer' which, in the words of its founder Zu Rafalat, is 'a portal to help women understand products'.

Zuneta.com is a cross between a magazine, a beauty boutique and an online 'clinic' and this is what makes it a good home for hot, yet hard-to-find, brands such as Becca & formaldehydefree Butter London nail products (from £10, www.zuneta.com)."

Kay Montano, Daily Mail

We all love to buy our beauty must-haves online these days – who has the time to pop to the shops? That is where new online beauty emporium Zuneta.com comes in. New to the beauty scene, the site offers beauty tips and advice as well as selling some must-haves and exclusives.

Ally Pyle, Glam.com

New beauty etailing site, www.Zuneta.com, has a few neat tricks up it's cyber sleeves. With a questionaire to diagnose your skin type, a clinic to recommend the best way to look after your complexion and a host of product ideas, it's so much easier than doing battle with the Saturday crowds to get to your nearest beauty counter.

With a couple of exclusive ranges; Rouge Bunny Rouge, Hourglass and the intriguing snake venom inspired Found, the site also hosts a great make up selection from Becca, including five pan 'best of' palettes. Key trends, product focus and beauty features make Zuneta a step on from simply shopping.

Beauty & the Dirt

The best website for all those hard to find beauty brands.

TATLER

The website Zuneta.com, founded by Zu Rafalat, is the one to visit if you want luxury brands (BECCA, Sjal, Found) without having to schlep to a department store or spend hours searching online. Zuneta.com has its own 'clinic' that identifies your phenotype to make it easier for you to buy the right products. It also showcases upcoming high-end brands that are getting the beauty editors excited!

Kate Shapland, The Telegraph Magazine

We were beside ourselves when we came across this website. Zuneta is an online beauty boutique that stocks amazing brands and provides tailor-made advice for every skin type. So, snap up one of the luxury gift sets on offer and have flawless skin in time forthe Christmas parties!

LOOK

Based on seven different phenotypes (your genetic makeup) from light/fair redheads to tan/dark skin tones, just click on the picture of the girl that best matches your skin colouring and the site will take you through your likely skin concerns, which creams to use to help tackle them, plus what make-up shades are suited to you- and why. The site also recommends products to buy. Brilliant!

SHE